Terms of Service

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using Wrangla 360's website, purchasing our products, or subscribing to our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

2. Description of Services

Wrangla 360 provides:

• XLSForm Templates: Ready-to-use survey templates for data collection platforms
• R Code Templates: Data analysis and visualization scripts
• Certified Courses: Educational content in monitoring and evaluation
• Advisory Services: Consulting and custom M&E solutions
• Subscription Plans: Tiered access to our template library

3. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Purchases and Subscriptions

4.1 Pricing and Payment

• All prices are displayed in USD unless otherwise stated
• Payments are processed securely through Paystack
• Prices may change; existing subscriptions retain their rate until renewal
• You are responsible for any applicable taxes

4.2 Subscription Terms

• Subscriptions automatically renew unless cancelled before the renewal date
• You can cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No prorated refunds for partial billing periods

4.3 Download Limits

Each subscription plan includes a monthly download limit. Unused downloads do not roll over to the next month.

5. Refund Policy

Due to the digital nature of our products, all sales are final once access is granted.

5.1 Digital Products (Templates)

• All purchased templates remain available in your account indefinitely
• Refunds are not available as the digital content is immediately accessible upon purchase
• If a product is materially different from its description, please contact us and we will work to resolve the issue

5.2 Subscriptions

• Subscriptions provide immediate access to the template library upon payment
• No refunds are provided for subscription periods, whether used or unused
• You may cancel your subscription at any time to prevent future charges

5.3 EU Consumer Rights

If you are an EU consumer, you acknowledge that by purchasing digital content, you expressly consent to immediate access and performance of the contract, and you confirm that you thereby waive your right of withdrawal under the Consumer Rights Directive.

6. Intellectual Property

6.1 Our Content

All content on our website, including templates, code, text, graphics, logos, and software, is owned by Wrangla 360 or its licensors and is protected by copyright and intellectual property laws.

6.2 License Grant

Upon purchase, we grant you a non-exclusive, non-transferable license to:

• Use purchased templates for your personal or organizational projects
• Modify templates for your specific needs
• Use outputs generated from our templates

6.3 Restrictions

You may NOT:

• Resell, redistribute, or share purchased templates with third parties
• Claim ownership of our original templates or code
• Remove copyright notices or attributions
• Use our content to create competing products
• Share your account credentials with others

7. Acceptable Use

When using our services, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated tools to scrape or download content
• Engage in fraudulent activities

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will meet your specific requirements
• Our services will be uninterrupted, timely, secure, or error-free
• Templates will be suitable for every use case
• Results obtained from using our services will be accurate

You are responsible for validating templates and outputs for your specific needs before use in production environments.

9. Limitation of Liability

To the maximum extent permitted by law, Wrangla 360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Business interruption
• Cost of substitute services

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify and hold Wrangla 360 harmless from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights

11. Termination

We may suspend or terminate your access to our services at any time if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activity
• Fail to pay for subscriptions or purchases

Upon termination, your right to use our services ceases immediately. Provisions that should survive termination (intellectual property, limitation of liability, indemnification) will remain in effect.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable laws. For EU consumers, mandatory consumer protection laws of your country of residence shall apply.

Any disputes shall first be addressed through good-faith negotiation. If unresolved, disputes may be submitted to the competent courts. EU consumers may also use the EU Online Dispute Resolution platform.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact:

Wrangla 360
Email: [email protected]